Présentation de l'entreprise
Mission proposée
Cactus Language Training is a forward thinking, dynamic, international language training company based in the beautiful and cultural city of Brighton in the South East of England. We have a professional and friendly team of around twenty people who work from office in Brighton (Hove).
We are a very busy company and our customers can be from anywhere in the world so an ability to communicate with people from many different cultures and backgrounds is essential.
This role offers versatility, responsibility, autonomy and practical, on the job training and experience of a diverse range of activities.
You will need to be adaptable and flexible with a hands-on approach to your work, bags of initiative, enthusiasm, creativity, lots of ideas, an eye for detail and an inquisitive mind.
Tasks
Cactus works with a large number of freelance language teachers and this role would include supporting the academic and operations staff in their communication with the teachers.
- Assist with teacher searches within our database and outside
- Communicate with teachers both by email and telephone.
- Assist the Director of Studies in different tasks such as contacting references and organizing Teacher Seminars
Customer service
- Follow up directly with customers to confirm their bookings by email and telephone
- Assist in responding to basic customers’ enquiries.
- Process refunds
Marketing
- Perform market research and produce market research reports
- Perform competitors analysis reports
- Participate in direct sales marketing campaigns
- Assist with affiliate marketing campaigns
- Amend, update and edit website content
- Update the database/cross checking information
- Assist with Social Media searches
Profil recherché et exigences du poste
Good spoken and written English (minimum level B2) as well as excellent communication skills are essential and one other language.
Please note that we can only accept applicants who participate in a European programme such as Erasmus or Leonardo Da Vinci or where the internship is a mandatory part of your studies.
The internship is unpaid. We can reimburse you for lunch expenses (up to £10/day) and local public transport.
We are based in Brighton (Hove) which is at the seaside in the South of England, only a 50-minute train ride from London.
Please email your CV and cover note to recruitment@cactuslanguage.com
